HELP CENTER

Yes. Orders over $100 ship free.

Sign in to your account to see your orders. If you can't find an order, email support@tuffsport.com and include your order number.

No. Customs duties and sales taxes are not refundable.

Sign up for our newsletter using the sign-up banner at the top of the store to get 10% off.

You can return items within 30 days of receiving them. The item must be unused, in the same condition you received it, and in its original packaging. After 30 days we can't offer a refund or exchange.

Exchanges are offered for defective or damaged items, or to change size. Custom products can't be exchanged.

Delivery time for your exchange depends on your location and can vary. You pay the shipping cost to send the item back.

You do. For international returns, we recommend an insured parcel service and keeping your proof of postage, because we can't refund items we never receive.

Once we receive and inspect your return, we'll email you to confirm receipt, then email again to say whether the refund is approved. Approved refunds go automatically to your PayPal account and can take a little time to appear.

Still nothing? Check PayPal again, then email support@tuffsport.com.

Failed deliveries caused by the carrier, such as no pickup, a full mailbox, or refusing the parcel (including a change of mind or not being able to wear it), aren't eligible for a refund.

Open Custom Traditional Shorts or Custom Retro Shorts and use the designer to choose your colors, waist size and graphics.

No. Custom shorts are made for one person and can't go back into inventory, so semi-custom and full custom orders can't be returned or exchanged. Please double-check your design and waist size before you order.

Hand wash in cold water and drip dry.

Machine wash cold.

Wipe inside and out after each use, then air dry completely, away from direct sunlight.

See the full Product Care guide

Yes. Visit our Wholesale page for details on ordering for your gym or shop.